Follow the shopping journey from discovery and availability to choice, queues and returns. Where does AI remove effort—and where does it merely add another screen?
Design an AI-assisted consultation: what to ask, how to compare options and when to hand over to a person. Check for invented specifications and pushy upselling.
Turn company materials into conversation practice. Explore onboarding, role-play and feedback without reducing people to an opaque algorithmic ranking.
See the programme through the customer’s eyes. Explore meaningful return triggers, permission-based personalisation and how to separate incremental purchases from subsidised discounts.
Scope a useful small product: a staff assistant, sales practice tool or internal search. Define users, data, boundaries and the smallest useful workflow. We will also explore AI in marketing, from the brief to checking claims.
Vibe coding means building through conversation with an AI that writes code. Learn to describe behaviour, iterate on errors and verify the result. A polished screen is not a substitute for security, testing or engineering before a serious launch.
14:40–15:00 · Questions, idea reviews and your next step: which hypothesis will you test first?
Bring a laptop, reliable internet and one real business problem. Coding experience is not required to participate: we will explore the approach and the limits of prototyping.
Use sample or anonymised data. Do not upload customer databases, employee personal data or commercial secrets. Tool requirements will be shared before the session; paid subscriptions are not included.
$199 through 25 October (GMT+5); $299 from 26 October
7 November, 11:00–15:00 (GMT+5). The workshop is conducted in English.
Request participation to arrange your place and receive payment information. This form does not charge you or confirm payment.
