Not just a chatbot: Build virtual agents that are actually helpful with gen AI

AI in Action has moved to a new channel! Head over to @IBM to catch all the latest episodes and don't forget to subscribe so you never miss out! See you there! Want to learn more about AI agents and assistants? Register for Virtual Agents Day here → https://ibm.biz/BdaAVa Explore the podcast → https://ibm.biz/BdaFzL Virtual agents have been part of our lives for a long time, but can they replace humans as they become faster and more accurate with generative AI? Listen to host Albert Lawrence discuss the evolution of AI agents with Susan Emerson, Vice President of Product, AI and Data at Salesforce and Nick Renotte, Chief AI Engineer at IBM Client Engineering. The State of Salesforce 2024—25 → https://ibm.biz/BdaFzQ Your guide to AI for customer service → https://ibm.biz/BdaFz3 IBM Salesforce services → https://ibm.biz/BdaFzT Get weekly AI, cloud, security and sustainability industry news, events and insights → https://ibm.biz/BdaFzw