Salesforce & IBM: revolutionizing experiences with generative AI

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Read more about elevating experiences in “The CEO’s Guide to Generative AI” from the IBM Institute for Business Value → https://ibm.biz/BdmC5b The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce, and Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting. Learn about watsonx → https://ibm.biz/BdmL3U AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/BdPuV2 They chat about the latest developments in the evolution of the decades-long relationship between these two tech innovators, explore the opportunity AI presents for customer experiences, and explain how better experiences will remove friction for all. The conversations on this podcast don't necessarily represent IBM's positions, strategies or opinions.

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