Rethink customer service with AI

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IBM Company AI Agents Vertical AI Agent Automation Use Case Business Owners Audience Intermediate Level AI Demo Format
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Visit IBM’s AI Academy → https://ibm.biz/BdSr6j Learn more about AI for customer service → https://ibm.biz/BdSnGc What if you could create virtual assistants that know virtually everything? Turn call centers from a cost center into a source of value or make your best CSRs even better? In this animated video, Charles Quincy envisions the future of customer service, where generative AI massively transforms and improves customer experience by better empowering the customer service agent. Explore watsonx → https://ibm.biz/BdSnGF

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Makers residency 4th edition

Your idea can be anything. At our last workshops, people built plant-based nutrition businesses, a way to measure planetary resilience, crochet headwear and a way to connect lonely people living in the same building. An asset manager went on to raise an additional £25M on their fund within nine months. The fourth workshop is a full day at KOKO with Nick Sarafa, learning to build with Claude Code. Bring the thing you keep meaning to start. We’ll bring the pizza.

◆ Fri 13 Nov 2026 ◆ KOKO, London
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Makers residency 4th edition
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Makers residency 4th edition
Fri 13 Nov 2026
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