Rethink customer service with AI

Save to stack
IBM Technology Open on YouTube ↗
IBM Company AI Agents Vertical AI Agent Automation Use Case Business Owners Audience Intermediate Level AI Demo Format
From the creator

Visit IBM’s AI Academy → https://ibm.biz/BdSr6j Learn more about AI for customer service → https://ibm.biz/BdSnGc What if you could create virtual assistants that know virtually everything? Turn call centers from a cost center into a source of value or make your best CSRs even better? In this animated video, Charles Quincy envisions the future of customer service, where generative AI massively transforms and improves customer experience by better empowering the customer service agent. Explore watsonx → https://ibm.biz/BdSnGF

Choose to Build with AI
Matched to IBM

AI Maker Residence 3

The third AI workshop taught by our legendary teacher, Nick Sarafa. This is a full-day hands-on training workshop for purposeful co-creation with AI using Claude Code. Imagine having access to hundreds of billions of dollars of computing power and knowing exactly how to make it work for you through the power of super intelligence.

◆ Fri 09 Oct 2026 ◆ KOKO Cafe, London ◆ With Nick Sarafa
Get your seat See every event
AI Maker Residence 3
Live event
AI Maker Residence 3
Fri 09 Oct 2026

More like this

Running one yourself?

List your AI event,
wherever it is.

A meetup, a workshop, a hackathon, a conference. Any city, or online. Tell us about it and it lands in front of people already learning this stuff.

List your AI event