Build a better customer experience with data fabric & AI

From the creator

Learn more about Data Fabric → https://ibm.biz/BdP4nC Dive into conversational AI → https://ibm.biz/BdP4nQ No one likes being stuck on hold, but that may be a thing of the past. In this video Carson Masterson shows how using how with conversational agents, use of data with data fabric, and trusted AI you can create personalized experiences that delight users and get off hold. 1:08 Optimizing and Scaling Responsiveness 2:20 Leveraging Data 3:38 Trusted AI Get started for free on IBM Cloud → https://ibm.biz/BdP4n3 Subscribe to see more videos like this in the future → http://ibm.biz/subscribe-now

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AI Maker Residence 3

The third AI workshop taught by our legendary teacher, Nick Sarafa. This is a full-day hands-on training workshop for purposeful co-creation with AI using Claude Code. Imagine having access to hundreds of billions of dollars of computing power and knowing exactly how to make it work for you through the power of super intelligence.

◆ Fri 09 Oct 2026 ◆ KOKO Cafe, London ◆ With Nick Sarafa
AI Maker Residence 3
Live event
AI Maker Residence 3
Fri 09 Oct 2026

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