Generative vs Rules-Based Chatbots

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IBM Company AI Agents Vertical Build a Chatbot Use Case Business Owners Audience Intermediate Level
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Get the buying guide → https://ibm.biz/BdmmDb Learn about watsonx → https://ibm.biz/BdvDn2 Generative AI chatbots like chatGPT are getting a lot of attention these days. Does this mean that rules-based chatbots are obsolete? Martin Keen explains that it's another case of "it depends", then he outlines scenarios where each solution makes more sense and/or is more cost effective. AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM. → https://ibm.biz/BdmmDK #ai #chatbot

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